Privacy & Terms

Our Commitment to Your Privacy

At Amarose Accounting (“Amarose”, “we”, “our” or “us”), we understand the importance of protecting your personal information. We are committed to handling your information with care, integrity and professionalism.

This Privacy Policy explains how we collect, use, store and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or engaging our services, you acknowledge this Privacy Policy.

What Personal Information We Collect

The personal information we collect depends on the nature of your relationship with us. This may include information you choose to provide when contacting us, making an enquiry, booking an appointment, subscribing to our updates or engaging us to provide professional services. Where necessary, we may also collect additional information required to fulfil our professional, legal and regulatory obligations. We only collect personal information that is reasonably necessary to provide our services and support our relationship with you.

How We Collect Your Information

We may collect your personal information when you:

Contact us through our website
Submit an online enquiry or discovery form
Book a meeting or discovery call
Contact us by phone, email or social media
Subscribe to our newsletter or updates
Engage us to provide professional services
Provide information or documentation during your engagement with us

Where appropriate, we may also receive information from third parties where you have authorised them to provide it to us or where permitted by law.

Why We Collect Your Information

We collect and use your personal information to:

Respond to your enquiries
Provide accounting, taxation and advisory services
Manage our relationship with you
Communicate with you throughout your engagement
Meet our legal, professional and regulatory obligations
Improve our services and client experience
Send you business updates, newsletters and marketing communications where you have provided your consent

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

Website Enquiries and Marketing

When you submit an enquiry through our website, we use the information you provide to respond to your enquiry and keep a record of our communications. Where you have provided your consent, we may also retain your details in our client relationship management system so we can keep you informed about our services, educational resources, events, business updates and other information that may be relevant to you. You may withdraw your consent or unsubscribe from these communications at any time.

Disclosure of Personal Information

We respect your privacy and will never sell, rent or trade your personal information. We may disclose your personal information where:

it is necessary to provide our professional services;
you have authorised us to do so;
it is required or permitted by law;
it is necessary to protect our legal rights or comply with our professional obligations; or
trusted service providers or professional advisers assist us in delivering our services.

We take reasonable steps to ensure that any third parties handling your personal information do so securely and appropriately.

Overseas Disclosure

Some service providers we engage may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure your personal information continues to receive an appropriate level of protection consistent with Australian privacy laws.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience and help us better understand how visitors use our website. These technologies may collect information such as browser type, device information, pages visited and general website usage. You can choose to disable cookies through your browser settings, although some features of our website may not function as intended.

Security of Your Information

Protecting your personal information is extremely important to us. We take reasonable administrative, physical and technical measures to safeguard the personal information we hold against misuse, interference, loss, unauthorised access, modification and disclosure. While we take every reasonable precaution, no method of electronic transmission or storage can be guaranteed to be completely secure.

Accessing and Correcting Your Information

You may request access to the personal information we hold about you and ask us to correct information that is inaccurate, incomplete or out of date. To make a request, please contact us using the details below.

Retention of Information

We retain personal information only for as long as reasonably necessary to provide our services, meet our legal and professional obligations, resolve disputes and enforce our agreements. When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.

Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.

Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have concerns about how your information has been handled, please contact us.
Phone: 0414 017 410 | Email: admin@amarose.com.au